Welcome to the latest edition of ‘without barriers’. 

A discussion between senior managers at believe housing regarding how complaints are handled led to a suggestion for a campaign around people taking ownership and action when things need doing.

So the theme of this issue is ‘own it, sort it’, and we’ve been speaking to a number of colleagues about situations where they’ve either taken action or need other people to.

Find out how you can take part in ‘own it, sort it’ month during August throughout the magazine.

We also have Nik Turner in the passenger seat for our 20 questions feature.

And finally, don’t miss out on your chance to win £25 of shopping vouchers by taking part in our word search – please send your completed form back to us on or before Friday, 16 August.

Enjoy and we’ll see you next issue!